I have been coming for the last 5 months and never had a problem always happy with my nails. Today 14.05.24 i came and got my nails done by someone new. She was was lowkey rude and mad when my finger kept bleeding because she nipped it with the cuticle cutters. Pushed my arms in sign that i should put them in the curing lamp! And the nails are thick asf never seen anything like it!